Synergy News You Can Use

Tips and Tricks and Updates to the Edupoint Synergy Suite of products

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December 2021

Photo Upload Process

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Student and Staff Photos can be loaded using the newer Photo Attach screens. The Student Photo Attach and Staff Photo Attach screens allow you to drag and drop photo files for uploading. Files now need to be labeled by Student ID or SIS number. The History tab shows details of the upload, as well as if it was successful or if there were any errors. The process for updating photos individually on the Student and Staff screens has not changed.
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New Year Rollovers

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Now is the time to start thinking about New Year Rollovers. Scheduling and registration for the 2022-23 school year is right around the corner, so let us know when you want your New Year Rollover completed.Things Region 1 needs from you to complete rollovers: Which schools and grade levels would you like rolled? If you have multiple sites, please indicate which schools roll where. What is the first day of school? Do certain grades start on a different date than this? Do you want lockers to roll ...
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November 2021

Seeing Scheduled Jobs in the Job Queue

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From the Job Queue Viewer screen (for your own jobs) or the Job Q Adm Viewer (for all jobs), check the Show Recurring box and click Filter. These are the jobs in Synergy that are scheduled to run sometime in the future. It is a good idea to keep an eye on these jobs. By showing the detail on a job, you can see items about the job, such as what year it was scheduled in. For the best results, you want only jobs scheduled in the current school year. 
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Terms to Sync for Grade Book

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If you have not selected to sync all terms to the grade book for your school, you will want to make sure you are selecting the new terms to sync. This is done on Grade Book District Mass Synchronization by showing the detail for your school. Check the terms you would like to be syncing to the grade book. If you have scheduled your grade book sync to run nightly, you will want to delete any scheduled occurrences in Job Queue, and reschedule your sync. If you have not scheduled your grade boo...
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Grading Checklists

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Make sure you check out the Grading Checklists in our Checklist folder on the Help page. Use the Secondary Grading Checklist for schools using the Subject Based traditional report cards. Use the Objective Grading Checklist for schools using the custom Objective Based report cards. 
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October 2021

ParentVUE Activation Key Issue

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We have identified an issue with generating ParentVUE Activation Key Letters from the ParentVUE tab of the Parent screen. When trying to print an Activation Key, users are receiving an error. As a workaround, please utilize the PVU202 or PVU204 reports.
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MCCC Linking on Report Cards

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If your district updated any of the Objective Based Report Cards for the 2021/22 school year, you need to verify that you have linked the courses for MCCC to the objective to be pulled into Student Grade. This needs to be done once per report card. If your district did not implement new report cards this year, it is a good idea to double check the linking from last year. Directions can be found in the MCCC Elementary Grading document in the Handouts folder of the Help link.
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September 2021

Communication Issue in TeacherVUE

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Recently an email went out about an issue with Communication in TeacherVUE. Please make your teachers are aware of this, as it will impact them until we have a fix in place. This issue will be fixed the next time we apply and update. For now, please have your teachers use the below workaround.ISSUE:When using the Communication option from the SEATING CHART, the emails WILL go out to ALL recipients, regardless of any changes in the checkboxes. It will NOT honor the checkboxes. The number of peopl...
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Sync Section Totals

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If you are noticing that the Section Totals are not correct on your section, or the number of students that teachers are seeing does not match the number of students they should have, you need to Sync Section Totals. This is done from the Menu on the Section screen, and will need to be done at each school that is experiencing this mismatch. Use Synchronize All Section Totals to do the process once at each school.This process verifies that the totals which are displaying on the section are c...
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Grade Book District Mass Synchronization

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Don’t forget to sync your gradebooks before school starts. Directions are in the Grading Setup Checklist under Help->Checklists.
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