Synergy News You Can Use

Tips and Tricks and Updates to the Edupoint Synergy Suite of products

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September 2021

Communication Issue in TeacherVUE

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Recently an email went out about an issue with Communication in TeacherVUE. Please make your teachers are aware of this, as it will impact them until we have a fix in place. This issue will be fixed the next time we apply and update. For now, please have your teachers use the below workaround.ISSUE:When using the Communication option from the SEATING CHART, the emails WILL go out to ALL recipients, regardless of any changes in the checkboxes. It will NOT honor the checkboxes. The number of peopl...
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Sync Section Totals

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If you are noticing that the Section Totals are not correct on your section, or the number of students that teachers are seeing does not match the number of students they should have, you need to Sync Section Totals. This is done from the Menu on the Section screen, and will need to be done at each school that is experiencing this mismatch. Use Synchronize All Section Totals to do the process once at each school.This process verifies that the totals which are displaying on the section are c...
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Grade Book District Mass Synchronization

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Don’t forget to sync your gradebooks before school starts. Directions are in the Grading Setup Checklist under Help->Checklists.
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Adding a Section Issue

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There is an issue in Synergy, where if the District Course has a special character in the Course Title, it is causing the section to disappear when attempting to add a section to a student. There are two different ways to work around this issue:  Focus to the Section screen, and add the students there instead of on the Student screen, as the special characters do not affect this screen.OR  Update the District Course Title. Typically we don’t recommend editing courses, b...
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August 2021

Checklists

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We strongly encourage you to follow the Opening School Checklist to verify everything is setup for the new year. Many items in this list can be missed during this busy time, and often become questions that we receive once school starts. Help the start of your year by getting these tasks done early!There is also a Grading Setup Checklist to help with the settings that need to be updated or checked each year. This checklist covers setup and questions than can impact your teachers throughout t...
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Updated Help Location

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The Help and Support links have now been combined under the Support dropdown in the upper right corner of your Synergy screen. Use the Support link for up to date contact information for Region 1. The Help link contains handouts and webinars, as well as training videos.
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July 2021

Updated ALC Documentation

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An updated document for ALC setup has been posted to the Help link under Handouts. If you have an ALC School, please check it out for the most current functionality. 
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Minnesota Reports Screen

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There is a new screen that we strongly recommend using when running your DIRS reports. You can find it in your Tree under Synergy SIS > MN > Minnesota Reports, or by typing ‘Minnesota Reports’ into your Quick Launch bar.Select the report you would like to run (STU814.MN: DIRS) from the dropdown. Then select your District from the Reporting District drop down. You do not need to adjust your Date Range.If you would like to run this report for a specific s...
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Checklists

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Year End ChecklistNow is the time to start looking at the Year End Checklist. You can find it under the Help link in the upper right corner of Synergy, and then by hovering over the Checklists option. Grading ChecklistsWhile you are in Help looking at the Year End Checklist, make sure you also check out the Objective/Secondary Grading Checklists. If your teachers are receiving an error for grading records not being found, make sure you have run Update Grade! Op...
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June 2021

MIIC Extract

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Synergy SIS->MN->MIIC->MIIC ExtractWith the most recent update that was applied, there was a new screen added for extracting the information out of Synergy to load into MIIC called MIIC Extract. This screen replaces the need for the Query that was used previously to pull the student information out of Synergy to create the list in MIIC. The Query can still be used, but the new screen allows for less errors when creating the file, as well as being much more user friendly.MIIC Extract onl...
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